Frequently Asked Questions (FAQs) for tablesritual.com

Welcome to our FAQ section. Here you’ll find answers to common questions about ordering, shipping, returns, and more. Please also refer to our full Terms of Service for detailed policies.

Orders & Payment

How do I place an order?

Browse our website, select your desired items, and proceed to checkout. Follow the instructions to provide necessary information and complete your payment.

What payment methods do you accept?

We accept major credit cards and other secure online payment methods. All transactions are encrypted for your security. Specific options will be displayed at checkout.

How can I cancel or change my order?

You can request to cancel or change your order by contacting our customer service team immediately after placing it. Please note that we may be unable to cancel an order once it has entered the production or shipping process.

Shipping & Delivery

Where do you ship to?

We currently ship within the region specified at checkout. For international shipping or special arrangements, please contact us for details on availability and pricing.

How long will delivery take?

Delivery times are estimates only and are not guaranteed, as they can be affected by factors beyond our control, such as customs processing or carrier delays. An estimated timeframe will be provided when you place your order. We recommend ordering well in advance for time-sensitive gifts.

How will I know when my order has shipped?

You will receive a confirmation email with your order details once it has been processed. When your order is dispatched, you will receive another email containing your tracking number so you can follow its progress.

Can I get expedited shipping?

We currently do not offer an express delivery option. Please plan your order accordingly to allow for standard shipping times.

Returns, Refunds & Exchanges

What is your return policy?

We hope you love your purchase. If you are not satisfied, you may return eligible items within a specified period from the date of receipt for a refund. All returned items must be unused, in their original packaging, and include all tags and accessories.

How do I start a return?

To initiate a return, please log into your account on our website, navigate to your order history, and follow the instructions for your specific order. If you cannot process it online, please contact our customer service team.

What items cannot be returned?

For safety and hygiene reasons, certain items are non-returnable. These typically include personalized or made-to-order goods, intimate apparel, and digital products. Please check individual product descriptions for details.

How long does a refund take to process?

Once we receive your returned item at our warehouse and verify its condition, we will process your refund. It can take several business days for the refund to be issued and appear in your original payment method. Processing times may be longer during holiday periods.

Do you offer exchanges?

Our exchange service is primarily for replacing defective items with the same product. If you wish for a different item, we recommend returning your original purchase for a refund and placing a new order.

Who pays for return shipping?

We may provide a pre-paid returns label for certain domestic returns. For international returns or other situations, the customer may be responsible for return shipping charges. Please refer to our Return Policy for specific details applicable to your order.

Products & Services

Are the product colors on the website accurate?

We make every effort to display product colors and images as accurately as possible. However, the color you see on your computer or mobile device monitor can vary due to individual screen settings, so we cannot guarantee it will be a perfect match.

What if a product I receive is defective or damaged?

We stand behind the quality of our products. If you receive a damaged or defective item, please contact our customer service team immediately with your order number and photos of the issue, and we will assist you with a replacement or refund.

Do you offer discounts or promotional codes?

We occasionally run promotions. To receive updates and exclusive offers, you can subscribe to our newsletter. Please note that promotional codes are often subject to terms and conditions and may not be combined with other offers.

Account & Privacy

How is my personal information used and protected?

We take your privacy seriously. The personal information you provide (such as name, contact details, and payment information) is used primarily to process your orders and provide customer service. We employ technical and organizational security measures to protect your data and do not sell your personal information to third parties. For full details, please read our Privacy Policy.

You can unsubscribe from our marketing emails at any time by clicking the “unsubscribe” link at the bottom of any newsletter you receive from us. Your data associated with the newsletter will then be deleted.

Website & Technical Issues

The website isn’t working properly on my browser. What should I do?

We strive to ensure our website works smoothly. Please try clearing your browser’s cache and cookies, or try accessing it from a different browser or device. If problems persist, contact our customer service team with details of the issue.

Does your website use cookies?

Yes, like most websites, we use cookies to enhance your browsing experience, remember your preferences, and analyze how our site is used. You can manage or disable cookies through your browser settings, though this may limit some website features.

Need More Help?

If you cannot find the answer to your question here, please contact our customer service team via the contact form on our website. We aim to respond to all inquiries promptly.